We spend approximately €22 billion a year with more than 10,800 direct suppliers around the world to meet our businesses’ and customers’ needs. We are working to ensure integrity in our supply chains by managing risk and building supplier capability.
Supply chain risks
We have developed robust systems to seek to ensure that our suppliers meet our mandatory ethical, labour and environmental standards. We expect all our suppliers to follow our Code of Ethical Purchasing and uphold the Business Principleshg0088管理 in our Code of Conduct. We expect our suppliers to be accountable for managing risk in their operations and to understand that we expect them to hold their own suppliers accountable to the same high standards.
Our businesses rely on international supply chains that span multiple tiers. We work with our suppliers, partners and peers to drive responsible and ethical behaviour and high standards across our supply chain, and do our utmost to keep everyone working in our operations safe from harm.
We have robust systems and standards, based on our values, which we expect our suppliers to share. These standards set out our minimum expectations and requirements across a range of areas where risks can occur.
Engaging directly with suppliers is one of the most effective ways of improving performance in our supply chains. From monitoring non-compliance to carrying out assessments and employee surveys, we work to help suppliers strengthen their own compliance and processes.
Learn more about operating responsibly
Our business is about connecting people and through this we promote positive outcomes for a range of human rights-holders.
We take safety extremely seriously in our operations. Keeping the people who work for us safe is one of our most fundamental responsibilities.